Privacy Policy

Last updated: February 16, 2025

1. Introduction
At JhonCare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services, including our platform and any associated features. By using our services, you agree to the collection and use of your data in accordance with this policy.

This policy applies to commercial transactions and excludes donations or crowdfunding contributions.

2. Information We Collect
We collect various types of information to provide and improve our services:

  • Personal Information: Includes your name, email address, phone number, billing and payment details, and other personal identifiers you provide when registering or making purchases on our platform.
  • Transaction Information: Includes details of transactions you make on our platform, such as payment method, billing information, purchase history, and the date and time of transactions.
  • Usage Data: Includes information on how you access and use our services, such as your device’s IP address, browser type, pages viewed, and the time spent on the platform.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and improve user experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To Provide and Maintain Services: Your information helps us process your purchases, manage accounts, and provide customer support.
  • To Improve Our Platform: We use data to enhance and optimize the user experience, develop new features, and troubleshoot issues.
  • To Communicate with You: We may use your contact details to send you order updates, promotional materials, or respond to your queries.
  • To Ensure Compliance: Your information may be used to verify compliance with our Terms of Service and Refund Policy, prevent misuse, and address legal requirements.

4. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following ways:

  • With Service Providers: We may share your data with third-party vendors, payment processors, or service providers who help us operate our platform and deliver services. These parties are obligated to protect your data and use it only for the purposes of providing their services to us.
  • Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or government request, or to protect our legal rights, customers, or others.
  • Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our platform if such a transfer occurs.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer necessary for our purposes, we will take reasonable steps to delete or anonymize it.

6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data under certain circumstances, such as when it is no longer needed.
  • Objection: You have the right to object to certain processing activities, including marketing communications.
  • Data Portability: You may request a copy of your data in a structured, commonly used format.
  • Withdrawal of Consent: If processing is based on consent, you can withdraw your consent at any time by contacting us.

If you wish to exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable laws.

7. Data Security
We take the security of your personal data seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Cookies and Tracking Technologies
Our platform uses cookies to improve your browsing experience, personalize content, and analyze site traffic. You can control cookie settings through your browser, but some features of our platform may not function properly if cookies are disabled.

9. Children's Privacy
Our platform is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take appropriate measures to delete the information.

10. Modification or Termination
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

11. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: contact@jhoncare.com
  • Phone/Whatsapp: +5537998137833